DentScribe.ai Introduces Advanced In-App Diagnostics and Support to Power Enterprise-Grade Reliability

PALO ALTO, Calif., Nov. 28, 2025 /PRNewswire/ -- DentScribe.ai today announced a major supportability update that brings self-service diagnostics, instant health checks, and one-tap support directly into the DentScribe app. As larger offices and DSOs standardize on DentScribe, the new capabilities deliver the service quality, high availability, and fast time-to-resolution that IT teams and busy practices expect at scale.

What's new (at a glance)

Why supportability mattersSupportability is a hallmark of platform maturity. By giving clinical teams and IT immediate answers inside the app, DentScribe reduces mean-time-to-detect and mean-time-to-resolve, keeps operatories moving, and preserves clinician focus. For DSOs and group practices, built-in diagnostics also standardize troubleshooting across locations, thereby accelerating root-cause analysis and simplifying escalations.

 "We are able to instantly support customers with clear diagnostics, which alleviates the burden from dental teams scrambling to find answers." Dr. Vinni K. Singh, DDS, Founder & CEO, DentScribe.ai said. "Now the office staff, not remote IT, can resolve any issue right away. This new feature release turns support from a ticket chase into a two-tap answer, so teams stay with patients, not problems."

High availability and fast response are table stakes when you're running a number of dental offices and dozens of operatories. These in-app diagnostics reflect DentScribe's maturity: evidence-driven, enterprise-ready, and built to keep practices productive at scale.

How it works

AvailabilityThe supportability update is available today for all customers.

Book a live demo: https://www.dentscribe.ai/book-a-demo

About DentScribe.aiDentScribe turns dentist-patient conversations into structured SOAP notes and converts those notes into actionable CoPilot checklists and a GPS morning-huddle dashboard, in turn helping teams reclaim time, close care gaps, and grow production. Founded by practicing dentist Dr. Vinni K. Singh in Silicon Valley, DentScribe is built for HIPAA-aligned, zero-install workflows and multi-site scale. Learn more or book a demo at dentscribe.ai.

Media ContactDentScribe.ai Communications: [email protected]

SOURCE DentScribe