Spotify error is playing ads for Premium subscribers

An error or outage of some kind at Spotify is causing users with paying accounts to hear ad breaks while also showing that their Premium accounts are on the “Free” plan.

A growing number of Spotify Premium subscribers in the past few hours have noticed that, suddenly, their paid accounts are no longer working as expected. The app shows some affected users that they are on the Free plan instead of reflecting Premium status, while ad breaks are also playing in between songs on Spotify.

There are dozens of reports of this on Twitter/X, as well as DownDetector’s comments.

In support replies, Spotify recommends signing out and back in, but also acknowledges that this seems to be a “live issue.”

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No fix has been issued as of yet. The problem first popped up earlier today but, as of this afternoon, is spreading to more users. We’ll update this article as more information comes to light.

Over the past year, there have been rumors of Spotify Premium adding ad breaks following some rogue ad insertions for Premium accounts, but Spotify says this is not happening.

Updating…

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