Maxim E-hailing Launches a New Rate to Support People with Special Needs

According to the statistics, “special people represent 16%of the world’s population or ⅙ of people who also need fair transportation and facilities.” They need to move around for various everyday activities, like going to work or hospital appointments, attending training courses, and visiting friends. That’s why they need fair transportation, a convenient, affordable, and socially friendly service.

Maxim E-hailing has recently introduced a new rate called “Mesra OKU” in their app to show their support and cater to the special needs of such people. It is designed to help special people get comfortable rides. The new rate includes additional assistance services and facilities.

With Mesra OKU, the waiting period after the partner-driver arrives at the pick-up location is extended by additional five minutes. This allows passengers to slowly get in the car, without having to be in a rush or worry about additional costs for keeping the driver waiting for too long. Maxim understands that some people who use wheelchairs, walking frames, walking sticks, and other mobility aids need more time to reach the vehicle.

This rate also allows clients to take their pets with them for the ride without any additional charges. Passengers with disabilities can inform drivers about their four-legged travel companion in advance by messaging or calling them through the app. Moreover, the app also has a speech recognition feature for people with vision impairments who can book rides using their own voice instead of relying upon others. This speech recognition feature of the app is a useful addition designed to make the special clients more independent; it’s also a step towards Maxim Malaysia’s commitment to creating a user-friendly app.

Not only that, but Maxim also briefs and educates its partner-drivers on how to work with disabled passengers and ensure their comfort during rides. Passengers are to receive help from drivers without any charges and to be allowed to keep their helping tools at the back of the vehicle.

“At Maxim, we believe that inclusivity is key, and we’re excited to be able to improve the quality of life for people with disabilities. Whether it’s for routine activities, medical appointments, or social engagements, we hope to provide a seamless, stress-free experience that helps improve mobility and comfort of our OKU passengers. We are continually striving to create a transportation ecosystem that is accessible to all,” said the Director of Maxim Malaysia, Mohd Hazwan Musley.

“E-hailing is the main mode of transportation for the community of blind people, and we need it on a daily basis for our routine activities, like going to work or moving from one location to another. It is very convenient for us to use e-hailing because of its comfort and safety, as it offers us direct transportation from one location to another. Previously, we used to rely a lot on buses, but there were several incidents where it proved to be a bit hard for us to arrive at the exact location we needed,” said Adzohari Jamil from the Sarawak Society for the Blind.

Maxim E-hailing is a socially friendly service that takes care of people. Recently, the service collaborated with two local entities and provided free rides for their members: The Sarawak Society for the Blind and the para swimmers team (during Para-Sukma 2024). This enabled the beneficiaries to move around and complete daily tasks with more convenience.

How to place an order:

Select the “Mesra Oku” rate in the “Passenger Cars” section in the Maxim app and enjoy your ride.

The app is available on the following platforms: Google Play Store, App Store, Huawei AppGallery, GetApps, Oppo App Market, Vivo App Store, and Galaxy Store.

The mission of the service is to constantly improve user interaction and help people move towards their goals!